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FAQ

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1

Are your products handmade?

Yes, most of our pieces are meticulously handcrafted using traditional techniques, making each creation truly unique.

2

Do you restock sold-out items?

Certain pieces are one-of-a-kind, while popular designs may be restocked. Simply sign up for restock alerts on the product page to be notified.

3

Can I request a custom order?

We welcome custom requests. Share your ideas with us, and we’ll confirm whether a bespoke piece can be created.

4

Do you offer international shipping?

Yes, we ship worldwide. Delivery times and rates vary by destination and are calculated at checkout.

5

Will I have to pay customs duties or import taxes?

International orders may be subject to customs fees or import taxes, which remain the responsibility of the buyer. Please consult your local customs office for details.

6

Do you offer returns or exchanges?

Yes, returns are accepted within 14 days of delivery for unused items in their original condition. For more information, please visit our Returns Policy page.

7

Do you have a physical store?

We currently operate online only, but we do participate in select pop-up events and markets. Follow our social media handles for updates on upcoming appearances.